Terms & Conditions

Operated by: TANNVI Group FZE LLC

UAE Trade Licence: 4417180.01

Latifa Tower, 14th Floor, Suite 1408, Dubai, United Arab Emirates

Phone: +971 4 550 3893 

Email: info@digitalplaneta.io

Last revised: 1 April 2026

1. About Us

These Terms of Service ("Terms") govern your use of the DIGITAL Planeta website located at https://www.digitalplaneta.io (the "Site") and all services, features, and content available on or through the Site (collectively the "Services"). These Terms apply to all visitors, users, and subscribers. By accessing or using the Site or Services, you confirm that you have read, understood, and agree to be bound by these Terms.

The Site is operated by TANNVI Group FZE LLC, UAE Trade Licence 4417180.0 offer provide digital cloud backup storage (hereinafter referred to as "DIGITAL Planeta", "we", "us", and "our"). We are a company registered in the United Arab Emirates

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2. Changes to These Terms

We may update these Terms from time to time to reflect changes in law, our services, or business practices. If we make material changes, we will notify you by posting the revised Terms on the Site and updating the revision date above. Your continued use of the Site or Services after any changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the Site and Services

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3. Eligibility

You must be at least 18 years of age to use the Site or Services. By accessing the Site or creating an account, you represent and warrant that you are 18 years of age or older and that you have the full legal capacity to enter into a binding agreement

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4. Account Registration and Access

To access the Services, you must register for an account by completing the registration form on the Site. You agree to:

• Provide accurate, current, and complete information during registration.

• Maintain and promptly update your account information to keep it accurate and complete.

• Keep your login credentials (username and password) strictly confidential and not share them with any third party.

• Notify us immediately at info@digitalnaplaneta.io if you suspect any unauthorised access to your account or any other security breach.

• Accept responsibility for all activities that occur under your account.

We reserve the right to approve, refuse, or terminate any account registration at our sole discretion, without obligation to provide a reason. We may also disable your account if we believe your credentials have been compromised or if you have violated these Terms.

You may only register one account. Creating multiple accounts for the same individual user constitutes abuse of the Service and may result in suspension of all associated accounts

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5. User Responsibilities

You are solely responsible for all content you store, upload, transmit, or share through the Services ("User Content"). You agree not to store or share any User Content that:

• Violates any applicable law or regulation.

• Infringes any copyright, trademark, patent, trade secret, or other intellectual property right.

• Violates the privacy, publicity, or other personal rights of any individual.

• Contains malware, viruses, or other malicious code.

• Is defamatory, obscene, hateful, discriminatory, or otherwise objectionable.

While we take commercially reasonable steps to protect User Content from loss or corruption, we strongly advise you to maintain independent backups of all data you store with the Services. We are not liable for any data loss

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6. Acceptable Use Policy

You agree to use the Site and Services only for lawful purposes and in a manner consistent with these Terms. You must not:

1. Violate any applicable local, national, or international law or regulation.

2. Infringe any third party's intellectual property, privacy, publicity, or other legal rights.

3. Use the Services to transmit, distribute, or post unsolicited commercial messages (spam).

4. Harass, stalk, threaten, or harm any individual.

5. Impersonate or misrepresent your affiliation with any person or entity.

6. Use automated tools (bots, scrapers, spiders) to access or extract data from the Site without our prior written consent.

7. Send excessive automated requests that exceed what a human user would reasonably generate.

8. Interfere with or disrupt the integrity or performance of the Services or the data therein.

9. Attempt to gain unauthorised access to the Services, our servers, or any related systems or networks.

10. Circumvent, disable, or otherwise interfere with any security or access control features.

11. Attempt to decompile, reverse engineer, or disassemble any software forming part of the Services.

12. Circumvent storage limits or quotas allocated to your account.

13. Resell or sublicense any portion of the Services without our prior written authorisation.

We reserve the right to investigate suspected violations and cooperate with law enforcement authorities. We may remove content and/or suspend or terminate accounts in connection with any violation of this policy

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7. User Content and Licence

All content you store, upload, post, or share through the Services remains your property ("User Content"). We do not claim ownership over your User Content. However, to enable us to provide the Services, you grant us a limited, non-exclusive, royalty-free, worldwide licence to host, store, copy, transmit, display, and back up your User Content solely for the purpose of operating and improving the Services.

This licence does not permit us to sell, commercialise, or share your User Content with third parties for their own purposes. We will not access your User Content except as necessary to provide the Services, comply with law, or enforce these Terms.

You warrant that:

• You own or have the necessary rights to your User Content.

• Your User Content does not infringe any third party rights.

• You have paid any fees required in relation to your User Content.
   

8. Encryption Services

DIGITAL Planeta provide an optional client-side encryption feature ("DIGITAL Planeta Crypto"). When you use this feature, files are encrypted on your device before being uploaded. This means:

• We, as the service provider, have no access to the content, file names, or metadata of your encrypted files.

• Your Encrypted Content is locked by a Passphrase that you set. We do not store your Passphrase.

• If your Passphrase is lost or forgotten, it cannot be recovered by us. You will lose access to your encrypted files.

Encryption laws vary by country. You are responsible for ensuring that your use of encryption services is permitted and lawful in your country of residence. By using the encryption feature, you agree to hold DIGITAL Planeta harmless from any claims arising from your personal decision to use encryption services

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9. Intellectual Property and Ownership

Except for User Content, all content on the Site and within the Services — including software, text, graphics, logos, and brand elements — is owned by or licensed to DIGITAL Planeta and is protected under UAE, EU, US, and international intellectual property laws. The DIGITAL Planeta name, trademarks, and logos may not be used without our express prior written consent.

If you believe that content on the Site infringes your intellectual property rights, please contact our designated copyright agent:

Copyright Agent / DMCA Notices:

WEBcheckout Legal Department

TANNVI Group FZE LLC

Latifa Tower, 14th Floor, Suite 1408, Dubai, United Arab Emirates

Email: info@digitalplaneta.io

For copyright infringement notices to be effective, please include: (i) identification of the copyrighted work claimed to be infringed; (ii) identification of the infringing material and its location on the Site; (iii) your contact information; (iv) a statement of good faith belief that the use is not authorised; and (v) a statement of accuracy and authorisation, signed electronically or physically

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10. Payment, Subscriptions, and Billing

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10.1 Subscription Plans

DIGITAL Planeta provides paid subscription plans providing access to cloud storage. Plan details, storage quotas, and pricing are described on the Pricing page at https://www.digitalnaplaneta.io . All prices are displayed in Euros (€) and are exclusive of applicable taxes and VAT unless otherwise stated

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10.2 Payment Processors

Payments for our Services are processed securely by third-party payment processors, including processors in UAE and PayPal. By subscribing, you agree to the terms and privacy policies of the applicable payment processor. We do not store your full card details on our servers

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10.3 Auto-Renewal

IMPORTANT — AUTO-RENEWAL NOTICE: All subscription plans renew automatically at the end of each billing period (monthly, quarterly, semi-annual, or annual, depending on the plan you selected) unless you cancel before the renewal date. By subscribing, you authorise us to charge your payment method automatically on each renewal date. You will receive a reminder before renewal where required by applicable law. You can cancel auto-renewal at any time from your account settings

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10.4 Cancellation

You may cancel your subscription at any time by logging into your account, navigating to Account Settings > Subscription, and selecting Cancel Subscription. Cancellation will take effect at the end of the current billing period. You will continue to have access to the Services until the end of the period for which you have paid. No refund will be issued for unused days after the 14-day money-back guarantee period (see Section 11)

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10.5 Taxes and VAT

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, including Value Added Tax (VAT). Where applicable, VAT or equivalent taxes will be added to the displayed price at checkout. You are responsible for the payment of all applicable taxes

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10.6 Failed Payments

If a payment is declined or fails for any reason, we may suspend access to your account until payment is successfully processed. We will notify you of payment failures by email

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11. Refund Policy

DIGITAL Planeta offers a fourteen (14) calendar day money-back guarantee from the date of your initial subscription payment. If you are not satisfied with the Service for any reason during this period, you may request a full refund by sending a written request to info@digitalplaneta.io. Refunds will be processed within 30 calendar days of your confirmed refund request, using the same payment method as the original transaction.

After the 14-day money-back guarantee period, no refunds will be issued for unused days of a current subscription period. If you subscribed via a promotional discount or campaign, we reserve the right to decline a refund at our discretion. Refund requests must be submitted in writing; verbal requests will not be accepted

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12. Privacy

Your privacy is important to us. Our Privacy Policy, available at https://www.digitalplaneta.io/privacy-policy, explains how we collect, use, protect, and disclose your personal data. By using the Site or Services, you also agree to our Privacy Policy, which is incorporated into these Terms by reference

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13. Third-Party Content and Services

The Site and Services may contain links to or integrations with third-party websites, services, or content that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to review the terms and privacy policies of any third-party services you access through the Site.

Infrastructure: Our cloud storage Services are hosted on certified data centre infrastructure. While we take all commercially reasonable steps to ensure service availability, we are not liable for downtime or service disruption caused by infrastructure providers.

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14. Changes to the Site or Services

We regularly improve and update the Site and Services. We may change, suspend, or discontinue any aspect of the Services at any time. If we discontinue a Service for which you have an active paid subscription, we will provide reasonable prior notice and refund a proportionate portion of any pre-paid fees for the remaining subscription period

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15. No Transfer of Accounts

User accounts are personal and non-transferable. Only the individual who registered the account may use it. Transferring or selling an account to another person is prohibited and may result in immediate termination of the account by DIGITAL Planeta

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16. Change of Ownership

DIGITAL Planeta / TANNVI Group FZE LLC may, at any time and without prior notice, be subject to a change of ownership, merger, acquisition, sale of assets, or reorganisation. In such an event, we will update these Terms to reflect the new ownership and notify users accordingly. Any change of ownership shall not materially affect the Terms governing your use of the Services or your existing subscription

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17. Termination

We reserve the right to terminate or suspend your account and access to the Services at any time and without prior notice if:

• You breach any provision of these Terms.

• We are required to do so by law or a competent authority.

• We determine that your use of the Services poses a risk to other users, to us, or to third parties.

Upon termination of your account for breach, you will not be entitled to any refund. If we cease operations, we will provide reasonable prior notice and a proportionate refund of any pre-paid subscription fees.

Inactive free accounts that have not been verified within a reasonable period may be permanently deleted. Accounts (free or paid) that have been inactive for 12 consecutive months may also be permanently deleted after prior notice

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18. Disclaimer and Limitation of Liability — EU Users

DIGITAL Planeta uses reasonable care and skill in providing the Site and Services. However, we do not guarantee that the Site or Services will be uninterrupted, error-free, or secure at all times. We disclaim all warranties not expressly stated in these Terms, to the extent permitted by applicable EU consumer law.

Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded or limited under applicable law.

Subject to the above, our aggregate liability to EU users shall not exceed the greater of: (a) the total fees paid by you in the twelve months preceding the claim; or (b) EUR 5,000

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19. Disclaimer and Limitation of Liability — Users Outside the EU

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WEBCHECKOUT AND ITS OFFICERS, EMPLOYEES, DIRECTORS, AGENTS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL WEBCHECKOUT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES.

YOU USE THE SITE AND SERVICES AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING BACKUPS OF YOUR USER CONTENT AND DATA. WEBCHECKOUT WILL NOT BE LIABLE FOR ANY LOSS OR CORRUPTION OF YOUR DATA

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20. Indemnification

You agree to indemnify, defend, and hold harmless DIGITAL Planeta, TANNVI Group FZE LLC, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Site or Services; (b) your User Content; (c) your breach of these Terms; or (d) your violation of any third-party rights

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21. Governing Law and Jurisdiction

These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of the United Arab Emirates. For EU users located outside the UAE, the laws of your country of residence shall apply to the extent required by applicable consumer protection law.

Any legal proceedings arising from these Terms shall be brought exclusively in the courts of Dubai, UAE. EU users residing outside the UAE may also bring proceedings before the courts of their country of residence

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22. General Provisions

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights under these Terms without our prior written consent.

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the Site and Services and supersede all prior or contemporaneous communications and agreements.